26 Jan 2020 Messenger Marketing Statistics that will make you think twice about chatbots
Whether you’re contemplating installing a Facebook Messenger chatbot or just curious as to whether they work – here are some 2020 statistics on Messenger Marketing that may help you decide if they’re right for your business (*hint – they are)
Messaging Apps now have more users than social networks
2020 will be the first year that more people will use mobile messaging apps such as Facebook, WhatsApp, Instagram Direct and Snapchat than ALL other social networks put together. People are spending more time in the message inbox, are you?
20 billion messages are sent between people and businesses every month
Communication convenience is key to being where your customers want to contact you.
56% of people would rather message a business via chat than pick up the phone and call them.
Facebook Messenger marketing has 10-80 times better engagement than email.
Busy email boxes means it’s more difficult to get your emails opened – let alone read and clicked on. The less saturated Messenger inbox means people are more likely to interact with messages your business sends them.
Facebook Messenger Ads can reduce cost per lead by 30x-50x.
The simplicity and ease that people can interact with and submit details makes it much more likely to collect
Only 1% of businesses automatically engage with their customers via chatbot messaging.
There are over 70 Millions Business pages that are missing out on a simple and easy opportunity to quickly and easily interact with their potential customers
Chatbots will drive $112B in retail sales by 2023
62% of people aged between 30-44 would prefer to communicate by text, compared 27% by voice.
85% of mobile messaging app users in the world use a Facebook messaging product
When you combine the official Facebook Messenger App with Instagram Direct and WhatsApp – there are a lot of messages going through the Facebook suite of products.
There are now over 800,000 pages that have a Manychat account that send messages to 500 Million subscribers.
Messenger is the second most popular iOS app of all time – behind only the main Facebook app
Facebook user acquisition is at the lowest rate since 2015, but it’s messaging app user acquisition is higher than ever.
Facebook has had some controversy in recent years and while it means some people might be using their products less, the private Messenger space is still attracting new users to the platform.
1.3 billion people use Facebook Messenger each month.
Facebook Messenger has 116% more monthly active users in the United States than the nearest messaging app competitor, Snapchat.
Messenger is adding users at a rate of 666,666 per day.
Every day, there are 260 million new conversations launched over Messenger.
Find out which platform we use for webinars and why they're important to staying connected with your customers.
We've created some resources to help your business continue to market effectively during the coronavirus pandemic.
If you’re looking to get started with a Facebook Messenger chatbot, this is the perfect place to setup and install a ‘Get Started’ chatbot for your business.
Contemplating installing a Facebook Messenger chatbot or just curious as to whether they work – here are some 2020 statistics on Messenger Marketing
Discover which Messenger Chatbots you should be using in 2020 to give your business a competitive edge.
Find out where people's attention will be placed in 2020 so you can place your marketing strategy and budget in the right areas
An upcoming training session to show how businesses can capitalise on the Xmas rush with the use of Facebook Messenger Chatbots.
Here is how to set up a Facebook Messenger Chatbot in under 20 minutes to get it up and running.
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Here are some Facebook Messenger Bot Examples that you can use in your business and various industries. We regularly add to this list with new ideas
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We’ve compiled this handy resource guide that presents the information we’ve compiled about the GDPR and how it affects businesses that market online, particularly on Facebook.
Catch up on the latest Facebook Advertising Updates for March 2018, including the latest on Facebook's Privacy breaches that affect Facebook Advertisers
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Explore the latest Facebook Advertising Updates to stay on top of changes that affect you as an advertiser.
A list of key Facebook Advertising resources we use to help manage and succeed at Facebook Advertising each day.
How to optimise your Facebook® campaigns properly with the right data, the right information and tools you need to get results
Facebook Advertising Case Study, how we delivered a 2x return on ad spend and a 20% uplift in clients for a local yoga studio.
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I believe that you always need to keep learning so I’ve listed my most popular resources and blogs that we learnt from when I first started, and continue to learn from today.
Creating a Facebook Advertising Funnel helps move customers from a cold audience towards the point that they’re ready to purchase.
Facebook now offers a Store Visits objective allowing physical based businesses to target people that are most likely to visit your store
Discover how to find the right audiences to target your Facebook Advertising campaigns so they are most likely to convert
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How do you determine how much you need to spend on Facebook Advertising and how much they cost so you can budget for your Facebook Advertising Campaign
At this upcoming event, we’ll take you through the steps we take with clients for Facebook Advertising and how you can make the most from Facebook Live.
I was recently interview on the Vegan Business Media podcast about all things Facebook Advertising and Facebook Marketing
We cover how you can generate business and drive a closer relationship with your customers using Facebook Messenger and automated messages.
Facebook Collections is an ad unit that features products below the image or video. In this article, we show you how to set up Facebook Collection Ads
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Find out if this is the right webinar for you and how it can impact your business. Finding Social Media Content
Don't Risk The Success Of Your Social Media. Consistently find content that gets a response from your customers and produces results for your business! Join the free webinar now to find out how
What if you could use your resources and talents more effectively to get the MOST out of a single piece of content?
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There are reasons and then there is the reality. I'm here to help provide solutions for road blocks you have when finding content for social media
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This article will help you find the right social media agency for your business so you can get results from a knowledgeable expert.
Check out our list 13 Free Facebook Resources you might not have got around to checking out yet and could have a BIG impact on your business
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Introducing our brand new online training course how to manage your Social Media in 20 minutes each day
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The key to your Facebook Advertising strategy is simple, easy to implement and once it's done it will completely change how you look at Facebook Advertising
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How many times have you seen offers on Facebook telling fans to share a post to win a weekend away? Or tag your best mate to win a prize pack? Chances are you’ve seen them and have been tempted to a) Enter it, or b) post a similar one to your business page.
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We’ve all seen the big blue tick on celebrities or major brands pages and wonder, how can we too get one? We’ve got some good news. Every small business page out there can get themselves a tick of verification.
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Facebook verification is now open to all business pages with a physical location. Find out how to do it in 3 simple steps with this live screencast
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